LibraLog Privacy Policy

Effective Date: January 1st, 2025 | Last Updated: December 15th, 2024

Welcome to LibraLog! Your privacy is important to us. This Privacy Policy explains how Coderic Solutions ("we," "our," or "us") collects, uses, and protects user data when you use our mobile application, LibraLog ("App").

1. Information We Collect

We collect the following data when you use LibraLog:

Device Information: Includes device model, OS version, and unique identifiers.
Transaction Data: Collected from Safaricom, including:
- Customer's First Name
- Transaction Amount
- Invoice Number (if available)
- Hashed Phone Number (anonymous)
- Shortcode associated with the payment

Note: We do not collect full mobile numbers, credit/debit card details, or any personally identifiable customer information.

2. How We Use Your Information

Provide real-time payment notifications to merchants.
Enhance app functionality and improve user experience.
Ensure security and fraud prevention.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your data. However, we may disclose data in the following situations:

When required by law or legal process.
To enforce our Terms of Service.
For fraud prevention and security purposes.

4. Data Security

We implement security measures to protect your data:

Encryption: Secures payment data in transit and storage.
Access Controls: Only authorized personnel can access sensitive data.

5. Data Retention & Deletion

Transaction data is stored only as long as necessary for functionality.
You may request deletion of your data by contacting us at info@libralogaccounting.com.

6. Third-Party Services

LibraLog integrates with Safaricom for transaction processing. Any data handled by Safaricom is subject to their own privacy policy.

7. Your Privacy Rights

You have the right to:

Request access to your data.
Request data correction or deletion.
Opt-out of non-essential data collection.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the "Last Updated" date.

9. Contact Us

If you have any questions or privacy concerns, contact us at:

Email: info@libralogaccounting.com
Website: codericsolutions.co.ke